Privacy Policy

Noor Techx ("we", "us", or "our") operates the website NoorTechx.Store and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our courses and services.

By using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

Information You Provide

• Account registration: Name, email address, and password when you create an account.
• Purchases: Billing name, email address, and transaction details (we do not store card numbers — payments are processed by third-party gateways).
• Contact and enquiries: Name, email, phone number, and the content of your messages when you contact us or submit a consultation request.
• Mentorship applications: Name, email, phone, program interest, experience level, goals, and availability.
• Reviews and feedback: Content you submit as course reviews or testimonials.

Automatically Collected Information

• IP address, browser type, device type, operating system, and pages visited.
• Session data (via secure HTTP cookies) to keep you logged in.
• Referral source and time spent on pages (via analytics tools, if enabled).

2. How We Use Your Information

• To create and manage your student account.
• To process payments and deliver course access.
• To generate and send invoices.
• To respond to your enquiries, support requests, and mentorship applications.
• To send important account and course-related communications.
• To improve our website, content, and services.
• To detect and prevent fraud, spam, and abuse.
• To comply with applicable laws and legal obligations.

3. Cookies

We use cookies for essential session management (keeping you logged in) and, where enabled, for analytics. You can control cookie preferences in your browser settings. Disabling session cookies will prevent you from logging in. For details, see our Cookie Policy.

4. Payment Processing

All payment transactions are processed by third-party payment gateways (Razorpay, Cashfree, or Easebuzz). We do not store your card details on our servers. These gateways operate under their own privacy policies and are PCI-DSS compliant. We receive only a transaction confirmation and the amount paid.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Payment processors: To complete your purchase.
• Service providers: Hosting, email delivery, and analytics providers who assist us in operating the website, under strict confidentiality obligations.
• Legal requirements: If required by law, court order, or to protect the rights, property, or safety of Noor Techx, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Account data is retained for up to 5 years after your last activity or until you request deletion, whichever comes first. Transaction records are retained for 7 years for legal and tax purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Objection: Object to certain types of data processing.
• Portability: Request your data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted sessions, hashed passwords (bcrypt), access controls, and HTTPS-only transmission. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Continued use of our services after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: NoorTechx.Store